Every year we hear about resolutions. A few years ago, I stopped making resolutions. Instead, I focus on one word for the year. Last year, the focus was adapting. After two years of C0VID fueled chaos, in 2021 and 2022, we rebuilt everything from the ground up. From sales to production, everything in the law firm changed forever. We embraced technology like never before. There is no going back to how things were.
The word for next year is scale. Specifically, growing our organization so that we can help more people. This last year we created our client success department, made of Ysabel, Ivanna, and Fresia. These three team members focus on regularly communicating with clients, helping them collect their documents, and answering their questions. We also created a ticketing system to make sure that every client’s question gets answered every time. Lastly, we created a committee to focus on improving the client experience. The committee includes team members from every department at the law firm. They have met several times, and we are excited to roll out some of their recommendations.
Scale is not about growth for the sake of change; instead, it’s about finding the right balance of clients served with the appropriate staff to ensure they get the outcome they deserve and the level of service they expect. I am excited about what this means for our organization. We change lives, which is why we at Andres Mejer Law do what we do. Nothing gives me more satisfaction than helping a family get green cards and eventually become U.S. citizens.
As we work on better serving you, please let us know what changes you would like us to make this new year.
Andres “Scale” Mejer
P.S. If you want to work with me…. here are three ways we can help:
- Get a copy of my book “Do You Qualify For U.S. Legal Status?.” You’ll discover the 9 principal paths to your Green Card, including U-visa and VAWA. Go here
- Go here Watch our videos. Go into depth about the principal paths to get your Green Card through U-visa or VAWA. Subscribe to our Youtube Channel here and follow our Facebook page to get our weekly content.
- Work with the team one-on-one. If you are ready to start your Green Card journey, you can call 732-962-6233 or go here to schedule a meeting directly with our team.
